XOLO A500S IPS

I face an issue that proximity sensor turns on and never gets inactivated and have to turn off and turn on handset. So I found the Indiranagar service center (Bangalore) and found such disastrous service. When I called them for about 30 times before they had always answered the phone but never heard anything, as there was a lot of noice from background. Thinking its an issue with my phone, I walked in directly to discover some pathetic facts of their GREAT SERVICE. nnThere is no If's and But's to track any problems in Xolo customer service. True facts I discovered when I visited Indiranagar Xolo service center :-nn* Phone rings, they receive the call and dont talk and just keep it like that. n* No one user who is visiting is happy about the service offered. n* One lady was complaining that she had a battery problem and for the 6th month when she came, service person is mentioning, there is no stock, please go to Rajajinagar branch. She shouted at the top of her voice why he did not tell her when she handed over 6month back. n* There were 30 - 40 people who have handed the phone and had not been serviced atleast for 3 months in minimum. n* Now when I visit the center, executive mentions, "Sir, today irate customers are too much. Can you please come after 1 week?" I asked him if I had a free auto filled with petrol serviced by Xolo? n* They did mention the issue resolution may take 3 months as they have to ship it to Noida for service and shipping days extra. n* One person came and snatched a phone and went off saying repair my phone which is lying with you for 6 months and all 40 users were supporting him, which was a hilarious scene!nMy bought phone is working only that I cant hold it to my ears to talk and now either use a headset/Bluetooth/speaker to call experiencing this pathetic service. nnTrust me guys, you lose your money and get frustrated if any issue is seen with your phone and has to go for repair! Never ever buy any other Xolo phone

Using this phone since 2nd Jan 2014nn:) Specs are really greatn:) Slim and Sleek design, really attractive !!n:) Performance is also great, mobile is very responsive and there is no lag found !n:) Dual Sim management system and options are really good.n:) Battery backup is also good.n:) Display is clear, sharp and smooth.n:) 3G is really fast and gives an awesome internet experience. n:) A good screen guard was pasted while i got this phone (not a temporary one) and an additional screen guard found in box.n:) Comes with inbuilt mobile tracking & power management software.n:) No heating issues as of now.n:) Landscape rotations are smooth and fast.nn:( Pinch and zoom is not smooth. Multi touch is not deducted.n:( Audio is not that loud, but headphone music is fine.n:( Keyboard is not good, so need to download a keyboard from play store. I suggest dodol keyboard.n:( Camera is not so good. Cant take macro pics. Cant focus on objects and they go blur sometimes.n:( No gorilla protection, but we cant expect that in this price range.n:( No Pouch comes along.nnNote : Those who buy red, blue, green or white color phones, be careful in choosing a pouch or flip cover, because the pouch's color may stick to the phone's corners and edges.