Awesome osoum and impressive product. Packed with the best ever configuration. Hats off to dell. I have been using this lapi since 4 months and I really enjoyed playing games on it and doing any work which reqires high end configurations.
When i got the product(DELL notebook) and open the package I found that the battery release switch(sliding one) was out of its place and cracked. SO WHEN I REQUESTED FOR REPLACEMENT OF THE DEFECTIVE PRODUCT THEY REJECTED THAT!!! AND TOLD THAT YOU HAVE TO WAIT FOR FEW DAYS FOR A BRAND VISIT. IT HAS BEEN A WEEK SINCE THEY TOLD THAT BUT NO FLIPKART OFFICIAL HAS COME FOR CHECK!!
After getting the replacement twice. Third one came with no faults. Placed the order on 30th july and finally got the item on 19th August. nnAbt the laptop everyone knows its a decent specs. nnBut just because these delayed delivery i am not able to avail the offer where i should be getting 2 additional year warranty !!!! I request Flipkart to look in to it as its not my fault.
Well flipkart service was good they delivered in less than 24 hrs.. but the the product is really disappointing as it seems to be used and flipkart guys are not replacing it.
I got delivery of this product on 3rd Aug 2016. It asked for a Dell BIOS update and when done, it is not botting! Contacted Flipkart and they arranged a call after 4 days with Dell technical team and the STUPID DELL ENGINEER SAYS ON PHONE TO TAKE IT TO MICROSOFT!!nnRequested to Flipkart for the return of the product, however, Flipkart says there are no hardware issues and the seller has rejected the replacement request. I as a customer got locked in between and pushed to the corner.nnPretty bad experience from Flipkart. nThe terms of the order says 10 days replacement guarantee and they did not allow that. nIt's an express violation of terms mentioned in the offer.nnOn 13th (after 10 days of delivery) I had to physically take the product to Dell Repair Centre which is 10-12 Km from my place and get it repaired. There was no other option left in front of me.nnThanksnSajeevan.