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HTC Desire 501 Review and Research By Amit Sinha on 22 Jan, 2014
Hi , I personally believe this is a great phone in the given price tag.., however der r ppl around who alleges issues with Screen and stuff and some went to an extent claiming it was recalled by HTC.nnThe following are the email communication took pl... ace directly with HTC in this regard and hopefully could be of use to many here. I always appreciate genuine reviews as its a biggest tool a User uses before making purchases.nnFrom HTC ( Email Communication)nnDear Amit Sinha,nnThank you for contacting HTC support.nnAs per your email, we understand that you want answers for the questions mentioned below:n1. HTC Desire 501 will get Kitkat update?n2. Whether radio is available on this phone?n3. Warranty if purchased online?n4. Whether product was recalled because of display issue?nnWe value the importance of your concern.nnFor Kitkat update, we would like to inform you that as of now, we are not able to commit on the 4.4 Kitkat update for HTC Desire 501 as we are yet to receive an official confirmation for the same. When the update for HTC Desire 501 will be released you will get the notification on your phone, once it is connected to the Internet.nnWe would appreciate, if you would visit our website XXX regularly as we would also update the details for any latest updates for the handsets.nnYou can also check the latest updates for HTC handset on our facebook page: XXXnnFurther, we would like to inform you that radio is available for this phone. HTC provides 12months warranty starting from the date of purchase for handsets manufactured for India even though purchased from online store but it should be manufactured for India. If the phone is manufactured for other country there is limited support and you need to pay charges to get the handset repaired.nnNote: We recommend our customers to purchase the handset from the retailer.nnWith regards to your last query, we would like to inform you that there is no such issue with display and product was not recalled by HTC.nnWe value your time and patience.nnThank you for using HTC Customer Service.nnPlease help us improve by taking a quick survey on your experience using HTC Customer Service.nnGet StartednnThank you very much for your time.nnSincerely,nnPoojannHTCnnnDate : 13/02/2014- I received a call today from HTC and spoke with their Technical department who confirmed today that this phone has AGPS along with Glonass.nnFurthermore, they also informed they would be updating the Status as presently available on HTC website from Coming soon to "Available".
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