Amazon customer ordered PS5 Ragnarok edition, gets Bluetooth speakers instead

Highlights
  • An Amazon customer had apparently placed an order for PS5 God of War Ragnarok bundle during the recent restock.
  • However, they received a pair of Bluetooth speakers, where the boxes were taped together to resemble a PS5 box.
  • The customer has reached out to Amazon support, and the support team has asked the customer to wait for three days as they investigate the issue.

An Amazon customer had apparently placed an order for PS5 Ragnarok bundle during the February 7th restock. On ps5india subreddit, Reddit user checknmater has reported that they received a pair of Bluetooth speakers instead of the pre-ordered PS5 Ragnarok bundle. Other Amazon users have also reported similar experiences when it comes to gaming. A Twitter user had reported they received fake Marvel’s Spider-Man: Miles Morales PS5 disc from Amazon. The customer who had ordered PS5 God of War Ragnarok bundle has reached out to Amazon regarding their complaint.

Show Full Article

The Reddit user alleged that they placed an order for PS5 God of War Ragnarok edition on February 7th and it was sold by Kay Kay Overseas Corporation. They also claim that the product was shipped by Amazon under the name Electronics Bazar Store. The user has also shared a video of delivery and unpacking experience as evidence. The video shows two boxes of Bluetooth speakers taped together to resemble an PS5 box. After the customer reached out to Amazon support, they responded by saying that they will investigate the issue and get back to the customer in three days.

The Reddit user has requested other potential PS5 buyers to avoid sellers like Kay Kay Overseas Corporation and Electronics Bazar Store for the time being. Another user has apparently received a used PS4 Pro 1TB from Kay Kay Overseas, and was asked to wait for three days by Amazon support as they investigate the issue. It’s unclear whether Amazon will refund the amount or replace the order.

The PS5 stocks situation has been improving in the country, which would hopefully help in avoiding situations like these. For the first time since launch, Sony is hosting a second PS5 restock in India this month. PS5 was on sale at Mumbai Comic Con and Indian Gaming Show at Delhi recently. Some PlayStation fans have also started spotting PS5 in local retail stores.