How to check Airtel call history in few simple steps

Keeping track of your call history can be crucial for knowing the details of incoming and outgoing calls in certain situations. Although the history is saved in your phone’s call logs, the data may not be always available if it’s unknowingly deleted or discarded as in the case of iPhones. Fortunately, telcos like Airtel let you access your phone number’s call history externally. Here, we’ll walk you through simple methods to check Airtel call history using SMS, the Airtel website and the Airtel Thanks app.

Check Airtel call history via SMS (prepaid and postpaid)

To view your Airtel call log history simply and quickly, just send an SMS as detailed below:

Step 1: Go ahead and open the Messages app on your mobile phone

Step 2: Now create a new message with ‘121‘ as the recipient

Check Airtel call history using SMS

Step 3: In the text field, type in “EPREBILL<space>MONTH<space>EMAIL ID” and tap ‘Send‘. For instance, the message will look something like this – EPREBILL MAY gamerboy145@gmail.com

Check Airtel call history using SMS

Step 4: Shortly after you’ll receive an email that will contain the call history of a particular month as requested by you

Step 5: The mail will contain a password-locked PDF. The password to this PDF will be sent via SMS to the same mobile number

Check Airtel call history using Airtel Thanks app (postpaid only)

Airtel postpaid subscribers can access and view their call history via the Airtel Thanks app by following a few steps. Unfortunately, such a facility is not available for prepaid users.

Step 1: First download the Airtel Thanks app from Play Store and App Store and log in with your registered mobile number, if haven’t already

Check Airtel call history

Step 2: After opening the app select the ‘Manage‘ option 

Step 3: Now at the top of this section, you will see the details of your postpaid number. Select it

Step 4: From here, you can see your monthly bill. Open it and the call history of the particular month will be available

Check Airtel call history using official website

Call history for your prepaid and postpaid Airtel number can also be accessed using the official website. Here’s how.

Step 1: On your laptop, open a browser and go to Airtel’s website

Check Airtel call history using official website

Step 2: Now select the ‘Account‘ option present at the top right corner and tap ‘Login

Check Airtel call history using official website

Step 3: Enter your Airtel mobile number you wish to see the call history of and hit ‘Send OTP

Step 4: Next, you’ll need to grab your phone to view the OTP. Enter the OTP in the given field

Step 5: Once logged in, select the ‘Usage Details‘ option

Step 6: Locate the option to view call history

Step 7: Select the date range and the website will provide you with a detailed history of calls you’ve made and received 

Check Airtel call history through phone logs

Check Airtel call history through phone logs

All the calls you make and receive are registered in your phone’s call logs irrespective of the SIM or phone model you have. Simply open the ‘Phone‘ app and a list will appear that contains your call history. You can also check for the time, date, and duration of the call from here.

FAQs

Can I check my Airtel phone number’s year-long history?

A call history from Airtel via SMS can be generated only for a specific month while the official website provides the option to select the pullout data from specific date ranges.

Can I get call recording along with the call history from Airtel? 

Airtel doesn’t record calls in the backend and thus no call recordings can be provided to the user.

What information is included in the Airtel call history?

Information like the phone numbers to which calls have been made and received, call duration, time and date of calls is given in the call history PDF.