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PS5 pre-orders in India are yet to begin yet some retail outlets are taking cash upfront from customers, promising a PS5 with bill and warranty when it releases.
Sony has reportedly instructed the retail outlets to refund the money they took from customers on the premise of PS5 pre-orders. The company has also stated that the retail outlets should not communicate anything regarding the PS5 pre-orders in India or the release date.
In case you're a customer who paid upfront for the PS5 from a store that has promised that you will get the console along with the bill and warranty, you should seek a refund immediately. As mentioned earlier, Sony is yet to officially announce the PS5 India pre-orders and release date and any retail outlet demanding money for the console is doing so unofficially.
When asked if Sony had authorised retail stores to take cash upfront from customers for the PS5, a Sony India spokesperson told The Mako Reactor "The answer is no" over email. This is reportedly happening at retail outlets in Delhi, Chandigarh, Chennai, and Mumbai. Sony has so far only revealed the PS5 price in India, which starts from Rs 39,990 for the Digital Edition.