In addition to the DMRC Travel app, you can book Delhi Metro tickets online via WhatsApp. Initially limited to just a few lines, the service is now available for all Metro lines across the Delhi National Capital Region (NCR). After going through the whole booking process, WhatsApp will generate QR-based Metro tickets which you can use to begin your Metro journey.
Here’s a step-by-step guide on how to book Delho Metro tickets using WhatsApp along with key pointers related to the said booking system.
Table of Contents
How to easily book Delhi Metro tickets on WhatsApp
If you’re tired of standing in long queues and don’t have a smart Metro recharge card, here’s how to purchase a Metro train ticket right from your mobile phone using WhatsApp:
Step 1: Firstly, save the mobile number 9650855800 in your contacts, or simply send this number to yourself on WhatsApp to start the chat without adding it
Step 2: After opening the chat, go ahead and send a ‘Hi’
Step 3: Now select your preferred language between Hindi and English. We’ll be selecting English for the purpose of this guide
Step 4: Tap “Buy Ticket” from the given options
Step 5: Now it will prompt you to tap the “Click Here” button. Select it and a webpage within WhatsApp will open
Step 6: From this screen, select the starting and destination stations. You’ll also need to choose the number of tickets you wish to purchase.
Step 7: Once done, hit ‘Continue‘
Step 8: The next screen will show you a summary of your Metro journey along with the total ticket amount to be paid.
Step 9: Debit and credit card users can select “Pay With Other Modes” while UPI users can pick the “Pay With UPI” option
Step 10: You’ll be redirected back to the WhatsApp chat where the “Pay now” button needs to be selected
Step 11: Simply select the button and choose your preferred payment method. Now make the payment and the Metro ticket will be generated in a QR code form
Things to know before booking Metro tickets using WhatsApp
Here are some pointers you should keep in mind before purchasing a QR-based Metro ticket on WhatsApp:
- Purchase a maximum of six tickets: Delhi Metro commuters booking tickets via WhatsApp can purchase up to six tickets in a single transaction.
- Additional debit and credit card charges: While no additional charges are levied on UPI, payments made using debit and credit cards will carry 0.40 and 1.10 percent charges.
- QR ticket validity: The Delhi Metro QR ticket generated through WhatsApp is valid for up to 65 minutes once you enter the station.
- Payment link timeout: Once the payment link is generated, it is valid only for five minutes. Failing to pay for the tickets within the time limit will require you to go through the booking process all over again.
- No ticket cancellations: There’s no option to cancel the Metro tickets generated using WhatsApp.
- No fare discounts: Unlike Metro recharge cards that offer up to 20 percent discount during certain hours of the day, there’s no such provision for travellers booking tickets via WhatsApp.
FAQs
What are some other ways I can use to book Metro tickets?
Apart from booking Delhi Metro tickets on WhatsApp, commuters can purchase QR-based tickets using the DMRC Travel app which is available on the Play Store and App Store. Other than that, there are standard and usual modes of purchasing tickets which include tokens and recharge cards.
How can I use the QR-based Delhi Metro ticket?
Once you have received the QR ticket image on WhatsApp, all you have to do is scan the QR code at Automatic Fare Collection (AFC) enabled entry gates available at all Delhi Metro stations. The same can be done when exiting a station.
Is it safe to purchase Delhi Metro tickets through WhatsApp?
Yes, purchasing Delhi Metro tickets via WhatsApp is completely safe. WhatsApp has been catering to online payment for years now and the collaboration with Delhi Metro makes it so much easier for users to avail tickets right from their phone.
