- Screenshots displayed Domino’s Pizza search results spelt differently from the official name.
- Via X, a user questioned why the food delivery platform was allowing such fraudulent listings.
- The user also questioned why Domino’s had not objected to the apparent trademark violation.
Several social media users have reported that when searching for “Domino’s” on Swiggy, multiple options appear, each with different spellings of the US-based multinational pizza restaurant chain. The discovery of these fake outlets occurred after a user on X, (formerly Twitter), captured a screenshot of the app’s food delivery section, which displayed several Domino’s Pizza stores in Kolkata. However, all of them had altered their spellings in an attempt to deceive customers.
Fake Domino’s Pizza stores on Swiggy
- Via X, a user named Ravi Handa shared a screenshot and tagged Swiggy, expressing concern over the situation.
- He questioned why the platform was allowing such fraudulent listings, noting that only one of the outlets displayed was genuine.
- The user also questioned why Domino’s had not objected to the apparent trademark violation.
- Handa also shared another screenshot displaying a previous order and its associated ratings.
- He emphasised the seriousness of the situation, stating that someone he knew was deceived by the fake listings.
- He mentioned that the deception was only discovered upon receiving the delivery and examining the packaging.
While replying to Handa’s post, a user from Mumbai remarked, “Hmm, it doesn’t appear like that here. Swiggy may not be monitoring certain areas. Or perhaps there are no fraudulent listings in Mumbai?”
However, in response to this comment, Handa stated that the situation could vary based on location, noting that the screenshot he shared was from Kolkata.
Another user mentioned that besides Domino’s, numerous fake restaurants and sweet shop replicas exist, particularly mimicking well-known and long-standing establishments. The individual who shared this experience admitted to being deceived once and subsequently filed a complaint. Swiggy responded by promptly issuing a full refund.
Here’s what Swiggy said about the matter
The food delivery platform acknowledged Handa’s post and responded, which has been viewed by over 200,000 users, “@ravihanda Hey Ravi, we would like to have this looked into, please share your pincode over DM for us to have this checked.”
At present, there is no additional information available regarding this incident. We will keep you informed in case of any updates on the matter.
