- A content creator has slammed boAt for allegedly selling poor-quality products.
- She encouraged viewers to avoid purchasing products from the brand.
- The company has also responded to the YouTuber regarding the matter.
boAt is known for offering affordable smartwatches, earbuds, and headphones, among others, and keeps launching new products at regular intervals of time. However, a YouTuber has now slammed the homegrown brand and has requested people to stop buying products from them, claiming that they offer poor quality products to consumers.
YouTuber slams boAt: here’s why
In a short video posted on Instagram, content creator Vaishnavi Shukla criticised boAt and encouraged viewers to avoid purchasing products from the brand. She expressed disappointment in the brand and accused it of deceiving consumers with low-quality items. Shukla emphasised her personal experience with a range of products, from headphones to smartwatches.
The content creator also highlighted that the company refuses to honour warranties for their damaged products. Shukla showed the broken strap of a smartwatch, asserting that it malfunctioned shortly after purchase due to their poor quality.
“Boycott boat products until and unless they start acknowledging our reviews and promise to make a change regarding the same!” Shukla captioned the post.
Meanwhile, the company responded by saying, “Hi Vaishnavi, we are eager to make things right and give you the amazing boAthead experience you deserve. We have asked for your contact details via DM. We request you to share the same so that we can get this closed on priority. We truly appreciate your support and we hope to keep you as a happy boAthead for years to come!”
Here’s how netizens reacted to this
The short video has garnered over 6 lakh views and over 30,000 likes, and several people on the platform mentioned their views about the brand and its products.
“I received a duplicate earphone and made a complaint about it, but they refused to return,” a user wrote. Another user mentioned, “Heard similar views from various users”.
It is worth noting that, among several negative comments, people also posted good about the brand. “Using boAt for three years now, and their after-sales service rocks! It’s been smooth sailing with them,” as per a user.
“Been using Boat for a year. Had an issue with my Storm Call 2 watch, but they replaced it under warranty. Happy customer here!” another user wrote.
If there are more updates about the matter, we will keep you posted.
