- Owners of the Vision Pro are reporting that the front glass of the headsets is suddenly breaking.
- The report includes a photo that appears to show a near-identical hairline crack near the nose bridge.
- It is unknown how widespread the issue is at the moment.
Apple Vision Pro finally hit stores earlier this month and while the tech behind it is quite impressive, some users are now complaining about its hardware durability. Owners of the Vision Pro are reporting on Reddit that the front glass of the headsets is suddenly breaking without their fault or any pressure. This is after spending close to $3,500 (close to Rs 3L). Check out the complete details.
Apple Vision Pro developing cracks
- Apple Vision Pro users on Reddit, as first spotted by MacRumors, are complaining that their VR/AR headset is developing cracks on the front glass.
- Interestingly, each report includes a photo that appears to show a near-identical hairline crack near the nose bridge.
- The Vision Pro owners claim that they did nothing unusual like dropping it on the ground or something else that would cause a crack to occur.
- One Reddit user says that they polished the front glass and put its cover on but there was a crack the next morning.
- One of the other affected users mentioned putting the cover on or storing the device in its case and saw a crack shortly after.
At the moment, there are no real reasons or causes that explain the cracks but some users are inclined to believe it could be the result of an overheating issue. There are speculations that cracks are occurring due to a design flaw that could be putting too much pressure on the glass when tightening the straps.
It is unknown how widespread the issue is at the moment but the repair costs are quite expensive. With Apple Care, the repair cost is $300 (around Rs 24,900) and $800 (around Rs 66,300) without the Care plan. When some of the owners reached out to Apple, they were apparently told that they had to pay for the repair costs because the issue hadn’t been recognised as a manufacturing defect.
