How to activate eSIM on Jio in India

Activating a Jio eSIM on an Android mobile phone or iPhone is a simple procedure. All you have to do is send a text message from your registered mobile number with EID or IMEI details. However, to use an eSIM, you must possess a supported device. If you are unsure about your device, scroll down for the list of eSIM-supported devices in India. Here’s how to activate a Jio eSIM in India.

Activate Jio eSIM by converting your physical SIM (on Android)

Step 1: Open the messages app and create a new message with ‘199‘ as the recipient

Step 2: Now in the given text field, type “GETESIM<32-digit EID><15-digit IMEI>“. You can find EID and IMEI numbers from the ‘About Phone‘ section within ‘Settings’

Activate Jio eSIM by converting your physical SIM on Android

Step 3: Select ‘Send‘ and within a few minutes, you’ll receive a call from +91 2235072222 on your Jio number. Simply press ‘1‘ from the dial pad once the IVR asks for your consent

Activate Jio eSIM by converting your physical SIM on Android

Step 4: After a couple of hours, an email and SMS will be sent to your Jio mobile number specifying that the eSIM activation has been initiated. Now go to ‘Settings‘ and open the ‘Network & Internet‘ menu

Activate Jio eSIM by converting your physical SIM on Android

Step 5: From here, select ‘Mobile network‘ or a similar option depending on your phone. Under this menu, select ‘eSIM

Activate Jio eSIM by converting your physical SIM on Android

Step 6: Now tap on ‘Next‘ on the ‘Download your eSIM‘ page

Activate Jio eSIM by converting your physical SIM on Android

Step 7: On the next screen, scan the QR code received on your registered email ID

Activate Jio eSIM by converting your physical SIM on Android

Step 8: It’ll prompt you to download eSIM. Tap on ‘Download

Step 9: Once the download is complete, go back and tap ‘Activate‘ if it asks to enable Jio network

Activate Jio eSIM by converting your physical SIM on Android

Once the process is done, the phone will connect to the mobile network and all the features such as 4G and 5G along with VoLTE will work as intended.

Activate Jio eSIM by converting your physical SIM (on iPhone)

Step 1: Go ahead and open the messages app and send an SMS to ‘199

Activate Jio eSIM by converting your physical SIM on iPhone

Step 2: Now in the given text field, type “GETESIM<32-digit EID><15-digit IMEI>“. You can find EID and IMEI numbers from the ‘About‘ section within ‘General‘ in Settings of your iPhone

Step 3: Select ‘Send‘ and within a few minutes, you’ll receive a call from +91 2235072222 on your Jio number. Simply press ‘1‘ from the dial pad once the IVR asks for your consent

Step 4: After a couple of hours, an email and SMS will be sent to your Jio mobile number specifying that the eSIM activation has been initiated.

Activate Jio eSIM by converting your physical SIM on iPhone

Step 5: Now go to ‘Settings‘ and tap on ‘Jio Data Plan Ready to be Installed‘ banner at the top

Activate Jio eSIM by converting your physical SIM on iPhone

Step 6: Click on ‘Continue‘ on the next screen

Activate Jio eSIM by converting your physical SIM on iPhone

Step 7: Jio eSIM will be activated on the iPhone in a few minutes

Activate Jio eSIM by converting your physical SIM on iPhone

Upon eSIM activation, you’ll be able to use Jio services such as calling and mobile internet data.

Key things to remember before setting up Jio eSIM

  • Registered email ID – Before proceeding with Jio eSIM activation, ensure the correct email ID is registered and linked to your mobile number as the activation QR code will arrive on your email.
  • Active internet connection – Downloading and activation of eSIM requires a stable internet connection. So make sure your phone is connected to WiFi or mobile data.
  • Unique activation code – The QR code you receive via mail for eSIM activation is unique and can be only used once. If it fails, you’ll have to request for a new code via SMS.

Jio eSIM compatible smartphones in India

Here are the smartphones from various brands compatible with Jio eSIM. Compatibility can also be checked from Jio’s official website:

Apple

  • iPhone XR
  • iPhone XS
  • iPhone XS Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max

Samsung

  • Samsung Galaxy Note 20 and Note 20 Ultra
  • Samsung Galaxy S20, S20 Plus, S20 Ultra, S21, S21 5G, S21 Ultra, S22, S22 Plus, S22 Ultra, S23, S23 Plus, S23 Ultra, S23 FE, S24, S24 Plus, S24 Ultra
  • Samsung Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5
  • Samsung Galaxy Z Flip, Z Flip 3, Z Flip 4, Z Flip 5

Google

  • Google Pixel 3 and above

OnePlus

  • OnePlus Open

OPPO

  • OPPO Find N2 Flip
  • OPPO Find N3 Flip

Vivo

  • Vivo X90 Pro
  • Vivo X100 Pro

Motorola

  • Moto Edge 40
  • Moto Razr
  • Moto Razr 40
  • Moto Razr 40 Ultra

Nokia

  • Nokia G60
  • Nokia X30

HONOR

  • HONOR 90 5G

Benefits of using an eSIM

  • No fear of misplacing – Since SIM cards are tiny, it can be fairly easy to misplace them when taken out of the phone. eSIMs do not have any physical form and are digitally embedded into the phone.
  • Faster switching between carriers – eSIMs can be directly transferred from one phone to another without needing a new SIM from the carrier aka telecom operator.
  • Travel made easy – When travelling abroad, one can easily add an eSIM to their supported smartphone without the need to wait for a physical SIM.

FAQs

Can I convert a Jio eSIM to a physical SIM?

Yes, converting a Jio eSIM to a physical SIM can be done by visiting a nearby Jio store. Upon presenting the required identity proof such as an Aadhaar card, the customer executive will initiate the conversion process. Within a few hours, your eSIM will be deactivated and the physical SIM provided by the store will be your default way to utilise the telecom’s services.

How do I know if my device supports Jio eSIM?

To know whether your device supports Jio eSIM, go to Settings and search for the EID number under the ‘About phone’ section. If such a number is visible, it means your device supports eSIM else it doesn’t.

Do I need to visit a Jio store for eSIM activation?

No, users with an eSIM-supported phone can carry out the whole physical SIM to eSIM conversion at their home by following a simple step-by-step guide which is mentioned above.

Are there any charges I have to pay for Jio eSIM conversion?

No, converting a SIM to an eSIM is free of charge when you’re doing it on your own. There are no upfront costs and you also won’t be charged by paying for the recharge plans.

Can I use my Jio eSIM on multiple devices simultaneously?

While you can have multiple eSIM profiles set up on a device, only one eSIM profile can be actively used.

How long does it take to activate a Jio eSIM?

A Jio eSIM is instantly activated once you thoroughly go through the setup process. The networks will start to appear and you’ll be able to use Jio services as intended.