OnePlus 9 and 9 Pro OxygenOS 12 update pulled officially after users complain of bugs

  • The Android 12-based OxygenOS 12 update for the OnePlus 9 and 9 Pro was released earlier this week.
  • Users of both smartphones reported various bugs and issues in the new update.
  • As a result, OnePlus has decided to pause the update for now, until they fix the issues.

Earlier this week, OnePlus officially rolled out its first stable Android 12-based OxygenOS 12 update for the OnePlus 9 and OnePlus 9 Pro. The latest OxygenOS update, for the first time, is based on ColorOS codes, and the company plans to do the same for all of its upcoming smartphones in 2022. The OnePlus 9 and 9 Pro are also the first smartphones, to have been upgraded from traditional OxygenOS to this new OPPO-flavoured operating system. However, users who updated their 9-series phones to the new version of the software reported several issues and bugs from the new iteration. As a result, the company has now pulled the OxygenOS 12 update for the OnePlus 9 Pro and OnePlus 9.

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The inconsistent issues with the latest OxygenOS 12 build on the two smartphones include crashing menus, inconsistent performance, trouble with calls, bad animations, broken autofill, slower Wi-Fi speed, and many more bugs. Early adopters of the update also said that that they can’t customise icons, status bar, battery icons, or turn the Google Feed off during day-to-day operations.

According to Android Police, OnePlus stated, “We are aware of the issues caused by the OxygenOS 12 update and our software team is fixing them.” Further, the brand added, “We will suspend this software update and roll out a new iteration as soon as possible,” meaning we could see a proper bug-free update in the near future.


XDA Developers even released a tutorial, recommending OnePlus 9 Pro users to factory reset their smartphone in order to enjoy a bug-free experience on the smartphone, which is usually not recommended after a software update, especially through OTA.

It is believed that the majority of the issues are coming after switching from OxygenOS to ColorOS codebase and, hence, various settings are not transitioning properly after the new update.

Also Read: Mysterious OnePlus ‘Ivan’ smartphone bags BIS certification, tipped to be a Nord model

Nonetheless, a new OxygenOS 12 update is expected to launch soon for the two 9-series smartphones, and we hope that the updates for OnePlus 9R and OnePlus 8 series will not give such an experience for its users. While OnePlus has promised to soon release a new version of the current OxygenOS 12 update, a specific date or a timeline has not been revealed yet by the company.

Key Specs

OnePlus 9
Qualcomm Snapdragon 888 | 8 GBProcessor
6.55 inches (16.64 cm) Display
48 MP + 50 MP + 2 MPRear camera
16 MPSelfie camera
4500 mAh Battery
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OnePlus 9 Price
Rs. 37,999
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Review Summary

Expert Rating



  • Best-in-class performance
  • Great daylight photography
  • Fast 65W charging
  • Smooth 120Hz screen


  • Nighttime shots need improvement
  • No wireless charging or IP rating
  • Priced on the higher side
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