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Card and UPI payments accounted for 21 per cent of $781 billion in in-store transactions in 2019
Furthermore, card and mobile payments exceeded ATM withdrawals for the first time in 2019. "High growth rates in cashless payments seen in recent years are unlikely to repeat amid an economic slowdown due to the novel coronavirus pandemic. However, we expect mobile payments to be more resilient and will gain a bigger lead over card payments, as their uptake will accelerate due to ongoing social distancing measures and concerns over the usage of cash and plastic," noted Sampath Sharma Nariyanuri, Fintech Analyst at S&P Global Market Intelligence.
S&P Global Market Intelligence says that card purchases and Unified Payments Interface (UPI) mobile payments accounted for only 21 per cent of $781 billion in in-store transactions in 2019. Google Pay and PhonePe apps served over seven billion transactions in total, accounting for more than two-thirds of UPI transactions in 2019. Google and Amazon are already offering a greater breadth of payments in India compared to other markets such as the US, Germany, the UK and Japan. WhatsApp, which is again the US tech company owned by Facebook will look to dominate the online payment segment in India going forward.